we should also point out that hhs secretary kathleen sebelius put out a blog, shopping tips for folks. interestingly her first tip is shop healthcare.gov during off-peak hours. still sort of suggesting that healthcare.gov continues to be a work in progress. >> oh, yeah, just anecdotally speaking, jimmy williams on msnbc, i was talking with him on wednesday. he was online tuesday trying to log on and get done. he could not. he took to trying to make phone calls so this is not a unique situation. you have to wonder with what, like 29, 30 hours to go, maybe a little more than that. there's talk about this act they want to use to try to develop that which i guess siphoned some of the users away from the actual website to that app. do you know what the status is on that? >> the administration won't confirm that app but i have spoken to the insurance industry to say they are aware that the administration is looking into that possibility, basically it would allow people to go on the website, figure out their subsidies in an easier, faster fashion and then therefore to enroll in an easier way